Our Services

Our mission statement is:

  • to promote understanding of and information relating to all aspects of acquired brain injury
  • to provide care, support and rehabilitation services to people affected by an acquired brain injury

For more on our aims, objectives and values, download our Statement of Purpose.

The Care Pathway

Click the diagram to expand it.

Care Pathway diagram

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Community Support Service

This is a free service to anyone affected by acquired brain injury (ABI) providing emotional support, practical advice and signposting to other relevant organisations. It includes support groups, a counselling service and education sessions / presentations to raise awareness about the residual symptoms of ABI.

For further information about this service:

Download the Community Support Service Service User Guide (PDF file)

Download the Support Groups Service User Guide (PDF file)

Download the Counselling Service User Guide (PDF file)

Rehabilitation Centre and Satellite services

These services require funding and for people with significant residual symptoms affecting their ability to carry out their daily living. They are often funded by Adult Social Care but can be funded privately, via direct payments or from compensation packages.

The aim is to provide individual packages (courses and sessions) for people that meet individually assessed and agreed goals in order to promote further rehabilitation and re-enablement.

For more information about these services:

Download the Newick Centre Service User Guide (PDF file)

Download the Phoenix Centre (Satellite services) Service User Guide (PDF file)

Outreach

This one to one service aims to provide the individual support, advice and education to each client that will enable the development of strategies to increase independence and to maintain as much independent living as possible.

It is also designed to ensure that each client develops, with our support, their own plan and goals based on their individual objectives to lead the life of their choice and be accepted and understood in their community. We also aim to support clients to return to education, volunteering or work based activity.

For more information on this service:

Download the Outreach Service User Guide (PDF file)

Campaigning & Education

We currently work alongside the emergency services aiming to reduce the incidence of acquired brain injury. We also undertake presentations and education sessions to educate people about the residual symptoms of brain injury and how it affects people in their everyday lives - please contact us for further information.
A national Acquired Brain Injury Awareness week is organised annually in May.